For the first conversation
Tell us the property type, approximate size, areas to include and your main priorities. Mention pets, fragile items and surfaces with special care instructions.
What we agree next
We discuss the proposed work, exclusions, materials and price. Specialist restoration, hazardous waste and unrelated maintenance are not assumed to be included.
Confirm how the team enters, where supplies can be used and which areas are off limits. Put personal valuables and important documents away before the visit.
Share the property type, approximate size, priority rooms and preferred visit window. Describe heavier deposits or access restrictions in plain language. A photograph can help explain an area, but avoid including people, private documents or information unrelated to the cleaning task. Tell us which materials need special care so this can be discussed before a scope is proposed.