Helpful answers
Helpful answers
Playzora provides local cleaning by an agreed service brief. Property size, priorities, access, materials and price are discussed before the visit; recurring work requires a separate schedule and confirmation.
Ask before making the decision.
Tell us the property type, approximate size, areas to include and your main priorities. Mention pets, fragile items and surfaces with special care instructions.
Plan a cleanIs every room included?
The agreed task list identifies the rooms and work included. Additional areas or specialist tasks should be discussed before the visit.
Do I need to be at home?
Access and supervision arrangements are agreed for the visit. Do not assume key handling or unattended access without confirming it.
Can you clean delicate finishes?
Share the material and care instructions. Suitability of a method must be checked; specialist restoration is a separate task.
Can I arrange a regular schedule?
A recurring plan can be discussed, including frequency, scope and access. It begins only after the arrangement has been confirmed.
Will every stain be removed?
Results depend on the material and the condition of the surface. Discuss specific marks beforehand; cleaning does not imply restoration or repair of permanent damage.
Should I move everything before a visit?
Agree access and handling of belongings first. Make priority areas reachable and set aside sensitive items; moving furniture or cupboard contents should not be assumed without discussion.