Your cleaning visit
Home and workplace cleaning with an agreed scope. Tell us how your space is used, what needs attention and where a considered clean would make the biggest difference.
Tell us the property type, approximate size, areas to include and your main priorities. Mention pets, fragile items and surfaces with special care instructions.
Give an approximate property size and list the rooms that matter most. Mention stairs, parking or entry restrictions that could affect the visit without sharing unnecessary personal details.
We discuss the proposed work, exclusions, materials and price. Specialist restoration, hazardous waste and unrelated maintenance are not assumed to be included.
Separate essential tasks from optional additions. Ask which supplies and equipment are included, and identify surfaces that need a restricted method or a specific care instruction.
Confirm how the team enters, where supplies can be used and which areas are off limits. Put personal valuables and important documents away before the visit.
Keep the agreed room list and access arrangements available. If the property's condition or occupancy changes, explain it before the visit so the scope can be reviewed.
Check the completed tasks against the service brief. Tell us about a concern promptly so it can be discussed in the context of the agreed visit.
Walk through the agreed areas when practical and raise concerns against the task list. Follow any surface-specific guidance and discuss repeat visits separately from the first cleaning arrangement.
Cleaning and tidying are different tasks. If surfaces are covered with personal belongings, tell us whether you want an agreed organising task or whether you will clear them before the visit. This helps keep time focused on the areas you value.
For offices, identify confidential papers, powered equipment and restricted rooms. A clear access brief supports cleaning without making assumptions about what may be moved or touched.
Plan a clean